01
Files arrive in pieces
Forms by email, invoices on WhatsApp, photos from the garage. Someone has to stitch the file together before work can start.
AI claims processing for insurersReview Insurance Claims in 2 mins.
Credtics reads every document in a claim, checks it against your policy rules and flags what looks wrong. Your adjusters start with a decision-ready summary instead of a pile of paper, inside the workflow they already use.
2 min
review time per claim
99%
accuracy on claim documents
0
new systems for your team to learn
Built for the teams that carry the claims load
The problem
Why insurance claims take days, not minutes
Adjusters spend their day finding, reading and re-typing documents. The judgement call at the end is the only part that truly needs them, and it gets the least time.
02
Re-keying eats the day
Policy numbers, dates and amounts get typed into the core system by hand, one field at a time, with every typo a future dispute.
03
Leakage hides in the detail
An inflated invoice or a duplicate bill is easy to miss on the fortieth claim of the day. Credtics checks every line.
04
Customers feel every delay
Each day a claim waits is a day your policyholder wonders why they bought cover, and a day your brokers hear about it.
How it works
From inbox to decision-ready in 2 minutes
Credtics does the reading, sorting and checking. Your adjusters keep the judgement.
Claim files come in from email, WhatsApp, your portal or the scanner. Credtics sorts every page into the right document type.
Policy numbers, dates, amounts, names and line items are pulled out, each with a confidence score you can see.
Each claim is checked against the policy schedule, your underwriting rules and your approval limits. Anything that does not add up is flagged, with the reason.
Your adjuster gets a one-page summary, the flags that matter and the evidence behind each one. They make the call.
Why Credtics
Most software asks your team to change. Credtics changes for your team.
Credtics adopts your claim forms, policy wording and approval matrix exactly as they are. Your team keeps the process it trusts and gets it done faster. That is why training takes days, not months.
Talk to us about your claims| Aspect | Typical claims software | CredticsBuilt around your team |
|---|---|---|
| Who adapts | Your staff learn new screens and rules | Credtics adopts your existing forms, policies and approval matrix |
| Learning curve | Long training before anyone sees value | Short, because the output looks like the work they already do |
| Your process | Rebuilt around the vendor | Kept as it is, then made faster |
| Final decision | Often buried inside the tool | Always with your adjuster, with the evidence on screen |
| Talk through your claimsBook a call |
Savings calculator
What would 2-minute reviews be worth to your claims team?
Move the sliders to match your team. The estimate updates as you go.
Assumes 2 minutes of review per claim with Credtics and 160 working hours per adjuster per month. Your results depend on claim mix and complexity.
Estimated value released every year
$154,800
1,075
adjuster hours freed each month
6.7
full-time adjusters of capacity
22.5x
faster review per claim
That capacity can clear your backlog, absorb growth without new hires, or give adjusters time for the complex claims that need them.
Get a business case for your boardLines of business
AI claims processing for motor, health, life and property
Motor documents it reads
- Claim form
- Police abstract
- Repair estimate and garage invoice
- Damage photos
- Driving permit and logbook
Motor checks it runs
- Policy active on the incident date
- Garage on your approved panel
- Estimate within sum insured, excess applied
- Parts on the estimate match the photographed damage
Health documents it reads
- Pre-authorisation request
- Medical invoice and itemised bill
- Discharge summary
- Prescriptions and lab reports
- Member card
Health checks it runs
- Member and dependant eligibility
- Procedure covered under the benefit plan
- Billed tariffs against agreed provider rates
- Duplicate or split billing across visits
Life documents it reads
- Claim notification
- Death certificate or medical report
- Beneficiary ID documents
- Policy schedule
- Bank details form
Life checks it runs
- Policy in force and premiums up to date
- Contestability period and exclusions
- Beneficiary matches the nomination
- Signals of altered or inconsistent documents
Property documents it reads
- Loss notification
- Fire or police report
- Contractor quotation
- Photos of the loss
- Asset register extract
Property checks it runs
- Peril covered and within the policy period
- Sum insured and average applied
- Quotation against expected market rates
- Prior claims on the same asset
Capabilities
Everything an adjuster needs. Nothing they have to hunt for.
Reads messy documents
Scanned PDFs, phone photos, stamps and multi-page forms. The files your claims team really receives.
Confidence on every field
Low-confidence values are highlighted for a person to confirm, so nothing uncertain slips through as fact.
Your rules, set up once
Coverage, limits, excess and approval authority are set up to match how you already work.
Leakage and fraud signals
Mismatched dates, inflated line items and duplicate bills are surfaced before money leaves the building.
A full audit trail
Every extraction, check and decision is logged with who did what and when, ready for your auditors and regulator.
People stay in charge
Nothing is paid without an authorised person approving it. Credtics prepares the file. Your team signs it off.
Security
- Encrypted in transit and at rest
- Role-based access
- Logged activity on every claim
- Human approval before payment
Low-risk start
See it work on your own claims before you commit.
No slideware. We run Credtics on a sample of your past claims and put its output next to your team's decisions. You judge the results.
Built for insurers across Africa, Asia, North America and South America.
- 1
Share a sample of past claims
Anonymised files are fine. Include the forms, invoices and reports your team usually sees.
- 2
We set Credtics up around your workflow
Your document types, policy rules and approval limits, adopted as they are.
- 3
Compare side by side
Review time, accuracy and flags against what your adjusters decided. You decide if it earns a place.
What is Credtics?
Credtics is AI claims processing software for insurers. It reads every document in a claim file, extracts the key details, checks them against the insurer's policy rules and flags anything that looks wrong, so an adjuster can review a claim in 2 minutes. Credtics is built by Lendtech Innovations Ltd for insurers across Africa, Asia, North America and South America.
Does Credtics replace my adjusters?
No. Credtics reads the file, runs the checks and prepares a summary with flags. Your adjusters review it and make every decision. Nothing is paid without an authorised person approving it.
How long should it take to process a motor insurance claim?
With Credtics, reviewing a motor claim takes 2 minutes once the documents are in. Done manually, the same review typically takes about 5 days, or around 7,200 minutes, because adjusters read every page, re-key the data and check it against the policy by hand.
How accurate is AI claims processing?
Credtics reads claim documents correctly about 99% of the time in our testing. Every extracted value comes with a confidence score, and fields it is less sure about are highlighted for an adjuster to confirm, so uncertain values are never passed off as fact.
Can Credtics read handwritten, scanned or photographed documents?
Yes. Credtics reads PDFs, scanned forms, phone photos of paperwork and handwritten claim forms. That includes claim forms, police abstracts, medical reports, repair estimates, quotations, invoices and ID documents, even when they arrive by email or WhatsApp.
Does Credtics integrate with our core insurance system?
Yes. Credtics integrates with Oracle, SAP and other major ERP and core insurance systems. It can also run alongside the system you already use, so you do not have to replace anything to start. We confirm the best connection during the discovery call.
Is our claims data secure?
Yes. Claims data is encrypted in transit and at rest on secure cloud infrastructure. Access is role-based, every action on a claim is logged, and customer documents are used to improve our models only with your consent. Our Privacy Policy explains how data is handled.
How much does AI claims processing software cost?
Credtics is a subscription priced by claims volume and lines of business. Most insurers recover the cost through adjuster hours freed and faster settlement. You can estimate your savings with the calculator on our home page, or book a discovery call for a quote.
Give your adjusters their day back. Starting this quarter.
In 20 minutes we'll learn how claims move through your team today, where the delays and leakage are, and whether Credtics can help. If it's a fit, we'll agree a next step together.
- A conversation about your claims process, not a sales pitch
- An honest view of where Credtics can help, and where it can't
- A clear next step if it's a fit: a tailored demo or a pilot
Pick a time for a 20-minute call
A discovery call on Google Meet. Times show in your time zone.
Calendar not loading? Open the booking page. Rather email? sales@credtics.com, we reply within one working day.